Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to Relaxli! By using our website (https://relaxli.com), making a purchase, or engaging with our services, you agree to the following Terms of Service. Please read them carefully before proceeding.

1. General Information

Relaxli
25 Park Parade, London NW10 4JG, United Kingdom
Phone: +44 208 961 9161
Email: contact@relaxli.com

By accessing or using Relaxli's website and services, you confirm that you accept and agree to these Terms of Service. If you do not agree, please refrain from using the site.

2. Products and Services

We offer a range of products through our online store. We make every effort to display accurate descriptions, prices, and availability, but there may be instances where product details are incorrect or unavailable.

3. Ordering and Payment

Placing Orders: When you place an order, you agree to provide accurate and complete information. Relaxli reserves the right to refuse or cancel an order for various reasons, including but not limited to product availability or fraudulent activity.
Payment: We accept a range of payment methods, including credit/debit cards and PayPal. All payments are processed securely, and we do not store sensitive payment information.
Pricing: All prices are listed in GBP and are subject to change without notice. Shipping costs and taxes (if applicable) will be added during the checkout process.

4. Shipping and Delivery

Handling Time: Orders will be processed within 1-2 business days.
Delivery Time: Delivery usually takes 3-4 business days within the UK, depending on your location.
Shipping Costs: Shipping costs will be calculated at checkout based on the delivery method and address provided.

For more information, please refer to our Shipping Policy.

5. Returns and Refunds

Relaxli offers a 30-day return window from the date of delivery. To qualify for a return, products must be unused, in original packaging, and in resellable condition.

Return Shipping: We offer free return shipping.
Refunds: Once the return is received and inspected, refunds will be processed to your original payment method.

For more details, please refer to our Return and Refund Policy.

6. Account Creation and Security

If you create an account with Relaxli, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. Notify us immediately if you believe your account has been compromised.

7. User Conduct

You agree to use our website and services only for lawful purposes. You shall not:

Engage in any fraudulent activity or illegal transactions.
Disrupt or interfere with the operation of our website or services.
Upload or transmit harmful content, including viruses, malware, or other malicious code.

We reserve the right to suspend or terminate your access if you violate these terms.

8. Intellectual Property

All content on the Relaxli website, including text, images, logos, and design elements, is owned by Relaxli or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from the site without prior written permission from us.

9. Privacy

Your use of the Relaxli website is governed by our Privacy Policy. By using the website, you consent to the collection and use of your personal data as described in our Privacy Policy.

10. Limitation of Liability

Relaxli is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the total amount paid by you for the product(s) in question.

11. Amendments to Terms of Service

Relaxli reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our services, you agree to be bound by the updated terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at: